While strategizing with a client recently, she was intent on using a “less is more” approach for product descriptions on the company’s b-to-b web site.
I offered a different opinion, and our discussion went back and forth over the merits of long vs. short. She contended the company’s target audience was informed and knew what it was looking for; I reasoned that, even if that’s the case for every prospect, there’s no such thing as too much information if it’s quality, compelling content.
I understood her desire for brevity and a clean, neat presentation. But, while pictures and graphics can support your message, they CAN’T tell the story. Nor do they do much of the grunt work when it comes to flagging down search engines with keywords.
As Seth Godin opines in his latest book, Meatball Sundae, “The best SEO is great content.”
Fortunately, my client compromised. We kept all the pictures and graphics — fine by me, because they do make a difference for buyers in the decision-making process. But we also bulked up the content for each page and product description. The result? Visually attractive presentations integrated with detailed information that a serious buyer wants and needs.
Filed under: B2B Marketing, Marketing Strategy, SEO | Tagged: b-to-b marketing, B2B, content, information marketing, keywords, SEO marketing
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Good point Jeff!
I once had a sales coach tell me that my prospects would probably read every word I give them. And I agree. I often find Web sites where I’m buying don’t have enough info for my needs.
Buyers need a lot of info. If companies are afraid of bombarding audiences, a layered Web approach is pretty effective. They see some intro information and then choose from various options for more details.
Casey
Thanks Casey; I agree completely. The layered approach makes perfect sense because it allows buyers to consume as much or as little information as they want. And as you say, most of them will devour everything. So it’s essential to make it available, and they can take their research from there…